When Family Enters Substance Abuse Treatment During COVID-19

Starting substance use treatment can be an overwhelming experience. With safety concerns about COVID-19, you may wonder how it all fits together. We understand that this is an emotional time, and we’re here to help. 


Learn more about our safety protocols and all the treatment options available to your loved one. Even with the added stress of COVID-19, we can support you with addiction treatment. 

Understanding COVID-19 precautions at treatment centers

The safety of our staff and clients is important to us. We aim to go beyond the COVID-19 recommendations of the CDC for each treatment center. COVID-19 protocols are the same across all our clinics and locations. We will continue to update these protocols as things change.


The following list is a summary of the COVID-19 precautions we’re following. Understanding these protocols will help you know what to expect. For a full list, click here, but use this summary as a guide. 

  • All incoming clients are required to get tested (rapid antigen testing). Everyone will be screened for symptoms consistent with COVID-19 infection.
  • Staff will wear PPE around clients that test positive. Isolation and quarantine will also be used when necessary. 
  • Staff will ask new clients about potential COVID-19 exposure in the last 30 days.
  • All staff, clients, visitors and vendors are required to wear masks at all times on campus.
  • We require social distancing in treatment and living areas.
  • We require extra hand hygiene and cleaning at each facility.


Again, for more details about all COVID-19 protocols we follow, click here.

COVID-19 may limit in-person visits

COVID-19 has changed the way treatment centers do therapy with family members. Because of this, you may not be able to make a physical visit. But virtual visits are still possible through video and phone calls. 


We encourage families to show support and be involved. It’s a vital part of the healing process for everyone. COVID-19 has made it harder to stay in touch with friends and family. Because of this, your support during treatment is more critical than ever.


All family involvement requires the client’s consent. When the timing is right for everyone, we will help you connect through the family program. We hope you see yourself as a vital piece of the puzzle. Whether your visit is virtual or in-person, we’ll help you find the best way to participate.

Options for drug treatment

Your loved one may still be unsure about substance abuse treatment, and that’s OK. It isn’t a one-size-fits-all approach, and there are several options to consider. 

Telehealth therapy

Telehealth has expanded its reach in the last several years. Many forms of mental health and addiction treatment are available to more people than ever before. Your loved one may prefer in-person therapy, but telehealth can fill an important role. And starting some level of treatment is better than waiting until everything’s back to normal. 

Virtual Intensive Outpatient Program (IOP) 

IOP is a form of intensive outpatient therapy with both group and individual sessions. IOP therapy can be effective while your loved one is still considering on-site substance abuse treatment.


We offer group therapy several times a week, usually evenings and weekends. Individual therapy can be scheduled when it works best for you. You can go to work, live at home and do your treatment at the same time.


Addiction does a lot of damage to family relationships. IOP family program activities help families talk about these issues. From there, families can begin to repair and strengthen their bonds. It may be challenging with COVID-19, but being part of your loved one’s treatment can help heal everyone involved.

COVID-19 and Substance Abuse Treatment

We understand that COVID-19 has created a lot of stress for us all. With a loved one going into treatment, you may be feeling even more overwhelmed. At The Right Step Hill Country, we care not only about you and your family’s safety but also about providing your loved one the highest quality of care. 


Let us help your loved one find the path back to the person they were always meant to be. Our recovery specialists are here to answer a ny questions and help you better understand your options. Call us today at 844.675.1628


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